Shipping and returns

Shipping

Standard Delivery- Tracked 48 | £2.99 

Delivery will be within 2-7 working days of placing your order

 Please be advised, that we do not have our own delivery service at Honey Hub Ltd, rather we use 3rd party postal delivery services.

Therefore we cannot guarantee (a) your product to arrive on time (b) nor the product to be handled with care in transit.

The estimated delivery time mentioned on our website is merely the projected time frame as stated by royal mail and/or any other service used for their postal delivery services.
Once products have been packed and dispatched by Honey Hub Ltd, then it is no longer within our control or care to determine its delivery time & state. Therefore, on rare occasions you may experience some delays by postal services.
We will however send you a tracking number whereby you can track the progress of your item's delivery throughout the process.

We at Honey Hub Ltd strive to ensure your products are packaged & protected and dispatched as soon as we process your orders to ensure that your products reach you in the best of quality and care.
We pride ourselves in achieving the best of quality and service, so will endeavour to get your products to you as soon as possible.

Moreover, Honey Hub Ltd cannot be held responsible for any delays or damages during transit caused by postal delivery services.

We thank you for your understanding and welcome your custom.

Returns

What happens if my order is damaged?
Though we can assure you that we take tremendous effort into ensuring all your items are packaged well, accidents can and do happen. Don't worry, rest ass ured that we will send out another package right away. Just make sure to take a picture of all products you've received within 24 hours of accepting your delivery and email them to: contact@honey-hub.co.uk 

Alternatively, if you prefer, we would more than happily process a refund.

100% Money back guarantee within a 28 day period if the product is  (broken/unsealed/).